We are looking for highly motivated individuals to join our Castore team! You will be given the opportunity to be part of a hard-working team, working closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the Castore experience. It’s your job to inform all customers about our products and drive the force behind service and selling within our store.
Duties and Responsibilities:
Greeting and serving customers as they enter the store
Acting as an ambassador for the Castore brand
Always provide excellent customer service
Advising and assisting customers
Handling complaints and resolving any issues
Conducting customer transactions
Assisting with the overall visual expectations of the store
Assisting with store deliveries
Identify opportunities for up selling products and add-on sales
The ability to thrive in a sales targeted environment
The capacity to work alone or as part of a team
Outstanding written and oral communication skills
A desire to use your initiative to solve problems
Friendly positive attitude
You are aware of the daily store targets and activities and drive your personal target contributing to the whole team’s success
You personally embrace all new business initiatives and work as a team to deliver them at pace. You personally strive to be the best and implement all initiatives professionally and feedback any improvements or ideas to your manager or the retail head office team.
Castore exists for one single reason – to make athletes better. Our ethos is built upon the philosophy of BETTER NEVER STOPS, an ideal deeply infused in our DNA and something we strive to live every single day. We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best. Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions.
The founders’ vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world, with no stone left unturned in its search for innovation and performance enhancement.
The sportswear market has been dominated by a small clique of mass-market brands and the vision is for Castore to be a premium alternative to these, the natural brand of choice for discerning athletes who demand the very best.
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